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Help & Support

How can we help?

Find answers to common questions or contact our support team

Frequently Asked Questions

Troubleshooting

App Not Loading?

  • Check your internet connection
  • Try refreshing the page or restarting the app
  • Clear your browser cache and cookies
  • Make sure you're using a supported browser (Chrome, Safari, Firefox)

Can't Sign In?

  • Ensure pop-ups are enabled for Google Sign-In
  • Try signing out of Google and signing back in
  • Check if third-party cookies are enabled
  • Try using a different browser or device

Picks Not Showing?

  • Make sure you're signed in to your account
  • Check the Tickets tab for your active picks
  • Refresh the page to sync your data
  • Picks may take a few seconds to appear after placement

XP Not Updating?

  • XP is awarded after game quarters end
  • Results may take a few minutes to process
  • Check the Results page for final game outcomes
  • Refresh the page to see updated XP totals

Still Need Help?

Our support team is here to help. Send us an email and we'll get back to you within 24-48 hours.

Contact Support

[email protected]

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